Trouble syncing data

If a sync between MYOB Advanced and the eCommerce store is not working, you can contact Weka Online support. Weka Online aims to respond to all support queries within 48 hours.

One of our support members will investigate and will either a) fix the data and have the sync run correctly, we will then inform you of what was required to get the data to sync successfully, or b) inform you of any configuration changes that may be required in your system (MYOB Advanced or eCommerce platform) to sync the data across correctly, your MYOB Advanced partner may be required to be involved to implement the configuration changes.